Warranty Information

Every Steck Manufacturing Co., Inc product is subject to a limited warranty, to the original purchaser only, to be free from defects in material and workmanship. Subject to certain exceptions referenced herein, Steck Manufacturing Co., Inc. will, at its option, replace or issue credit for a Steck Manufacturing Co., Inc product which, after examination, is determined by Steck Manufacturing Co., Inc to be defective in material or workmanship for a period of one (1) year after the date of purchase (certain Steck Manufacturing Co., Inc products carry a limited warranty of up to 3 years as indicated on that product). Steck Manufacturing Co., Inc customers must contact our Global Customer Service team to obtain an “RMA” (Returned Merchandise Authorization) form before sending any product back for credit or replacement. Return the product, copy of proof of purchase, and pre-approved “RMA” Number listed on the outside of the box to the Steck Manufacturing Co., Inc factory (address listed below), freight prepaid and insured. This limited warranty does not apply to damage Steck Manufacturing Co., Inc determines to be from repairs made or attempted by anyone other than Steck Manufacturing Co., Inc authorized personnel, misuse, abuse, normal wear and tear, lack of maintenance, or accidents. Steck Manufacturing Co., Inc products which have been damaged due to being dropped, with a cracked or broken housing are considered misuse versus normal wear and tear and NOT covered under the terms of this limited warranty. Product deemed in need of replacement due to being ‘worn out’ and/or due to the product having ‘reached its end of life’ from high use application that would ‘wear out’ the product within the course of one (1) year or less is excluded and NOT covered under the terms of this limited warranty.